App-po-14288 Updated Online

If the accounting period for the expected receipt or accrual is closed or not opened, the Purchasing module may block approval actions to prevent financial postings to a locked period.

The person approving the document has left the company, or the management hierarchy is improperly set up.

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: The Oracle concurrent process PO Document Approval Manager is down or timed out, leaving submitted documents stranded in a queue.

: The user attempting to view the history may lack the specific permissions or responsibility levels required to access that document’s lifecycle data.

What is the current (e.g., Incomplete, In Process, Pre-Approved)?

The approval manager is responsible for injecting transaction entries into the PO_ACTION_HISTORY table. If it stops running, the document history becomes completely unavailable.

To isolate and correct the issue, system administrators should follow these steps sequentially: Step 1: Verify the PO Document Approval Manager Navigate to the responsibility. Go to Concurrent > Manager > Administer . Locate the PO Document Approval Manager .