If downloaded, the file will likely be in a compressed format ( .zip or .rar ). Right-click the folder and select .
Have the subject hold the testing rod or place their hand on the sensor plate during operation. 🔍 Troubleshooting Common Setup Errors Error: "Encryption Key Not Found" Cause: The USB software dongle is missing or unrecognized.
Check the box next to Create a desktop shortcut so you can easily launch the program later. Click Next .
If downloaded, the file will likely be in a compressed format ( .zip or .rar ). Right-click the folder and select .
Have the subject hold the testing rod or place their hand on the sensor plate during operation. 🔍 Troubleshooting Common Setup Errors Error: "Encryption Key Not Found" Cause: The USB software dongle is missing or unrecognized.
Check the box next to Create a desktop shortcut so you can easily launch the program later. Click Next .