Flip the label roll or stack so the shiny, printable side faces upward toward the print head. Issue 2: Flashing Red Light on the Printer

Select from the printer model menu during setup.

Gap sensor not detecting label gaps. Solution: Perform a gap calibration:

Right-click your new thermal printer and select . Go to the Page Setup tab.

The paper is loaded upside down (thermal paper only works on one side), or the driver is not set to direct thermal mode.