Some institutions provide access by sending login credentials to departmental email addresses or by making them available in person. For example, certain universities have procedures where users can contact the library via email (e.g., library@[university].edu.ua) or visit a specific room to obtain their login details.
You will see two main options:
| Problem | Potential Cause | Solution | |---------|----------------|----------| | No full-text access | Failure to properly log in with the institution's User Name/Password | Confirm you are logged in by checking your browser's URL. A properly authenticated session will have an address beginning with http://hinari-gw.who.int/ | | Login page not found | Bookmarked a broken URL | Do not bookmark the login page. Always go to the main HINARI portal ( www.who.int/hinari/ ) first | | Technical problems | Configuration of firewall, browser | Contact your local library IT support | | Publisher page requesting payment | The publisher may not have authorized access for your country's tier, or you are not properly authenticated | Double-check that you completed the HINARI login | | Persistent issues | Unknown | Notify HINARI staff at hinari@who.int with your institutional username, the journal name, and other details | hinari login username password
The HINARI login system operates on a two-tier verification process: and User Authentication . A properly authenticated session will have an address
Using automated bots or software to download entire journal volumes is banned. Troubleshooting Common Hinari Login Issues Incorrect Password Errors Verify your keyboard caps lock setting. If you share with third parties
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