Another angle: Adobe's support for older versions. If the user is on 2020, they might be using a version that's no longer supported, increasing the risk of security vulnerabilities. Maybe mention upgrading to a newer version if possible, but if not, provide the offline activation steps carefully.

Because Acrobat Pro 2020 relies on Adobe's licensing servers, you must generate a unique request code from your offline machine and exchange it for a response code on a connected device. Step 1: Initiate Activation on the Offline Computer Launch on your offline machine. Click Sign In Now on the welcome screen.

Standard activation requires an internet connection during the initial launch to validate the license . For machines that must remain permanently offline, provides an "Offline Activation" workflow that uses a Request Code generated by the local machine and a Response Code generated from an internet-enabled device. Step-by-Step Offline Activation Process

Enter the Response Code back into the offline computer to complete the process. Critical Limitations and Updates Offline Activation of Adobe Acrobat Pro 2020 | Community

Deploy the package via command line or local deployment tools. The software will install in a pre-activated state or bypass individual user activation prompts. Troubleshooting Common Activation Failures

Perpetual licensing ensures the software remains functional indefinitely without reliance on subscription billing verification.

Are you deploying this to a or across an enterprise network ?

According to Adobe community forums , if your computer is permanently offline, you must complete this process within 7 days of the first launch. 1. Launch the Application and Initiate Offline Activation Open Adobe Acrobat Pro 2020.