If the sticker is illegible but the device is otherwise genuine, you are in a tough spot. Without a serial number, the device is effectively "invisible" to Dyson’s warranty system. Your only option is the original box or receipt. Prevent future issues: take a clear photo of the serial number sticker the day you buy the product and upload it to cloud storage.

: Located on the silver/white tag attached to the power cable.

If you are buying a used Airwrap from eBay, Facebook Marketplace, or an unauthorized online vendor, be highly suspicious of these serial number anomalies:

Your Dyson Airwrap's serial number is more than just a random sequence of digits. It's a vital tool for: