| Issue | Likely Cause | Solution | |:------|:-------------|:---------| | Controller does not power up | Polarity reversed on 12 VDC input | Observe polarity on TB1; replace blown fuse if necessary | | Cannot connect to web config page | PC not on 192.168.0.x subnet | Set PC to static IP 192.168.0.2 – 192.168.0.254 (except .251) | | Default login times out | Five‑minute window expired | Set DIP switch 1 ON and reboot; log in immediately | | RS‑485 communication errors | Missing termination or incorrect cabling | Use 120Ω shielded twisted pair; install termination only at ends | | Tamper alarm persists | Input not jumpered when unused | Install wire jumper across TB1‑6 and TB1‑7 if no tamper switch present | | Bulk erase does not complete | DIP switches not set before power‑up | Set switches before applying power; watch for alternating LED flash |
Plug a standard Cat5e/Cat6 cable into Port 0 for OnGuard server communication. Lenel Lnl-3300-m5 Installation Manual UPD
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